What to do if you have a problem If you have a maintenance issue that needs resolving. don't panic or worry. If it is a none emergency then please complete the maintenance form below. Our property management team will assess the works and make recommendations on what actions are to be taken and appoint a contractor if necessary. If you smell gas, call free on 0800 111 999. Don’t create a flame or operate electrical switches. Do put out flames, open doors and windows, keep people away from the area and turn the gas off at the control valve.